Refund policy

We work hard at ensuring you are happy with your purchase but in the unfortunate incident where you have been sent the wrong products, we will be glad to exchange the item for you .

Please understand that video proof of opening the package is required as a proof for exchange / refund on damaged products. Note that the video should be clear and the order number and other information written on the package is visible .

We have a 5-day return & Exchange policy, which means you have 5 days after receiving your item to request a return or Exchange on Damaged or Wrong Products Delivery .

To start a return, you can contact us at thegogglesstore@gmail.com .

If your return is accepted ( in Case Of Wrong Product Delivery ) -  Either We Will Schedule a Return Pick or

( In Case of Non-Availability of Return Pickup Partners in your Pin code ) We May Ask The Customer To Use Their Possible Means to Send it Back to us ( Charges Will be Borne By Us ) & Will Assist Them y Providing instruction where to send the package .

Items sent back to us without first requesting a return will not be accepted.

* IMPORTANT -

Strictly : Size , Fitting , Change of Mind or Non-Suitability Issues Wont Be Entertained & Will Not Be Eligible For Exchange Or Return as Customer Makes The Final Purchase Decision Of The Product

You can always contact us for any return questions at thegogglesstore@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if you received the wrong item so that we can evaluate the issue and make it right . Please understand we will not be responsible for damages caused by courier partners . We use them just for our customers' ease and we have no control over them & In Case There Is A fault from their end - Customer Needs to Co-operate and Action Will be taken To resolve the issues & the process will be Followed as per & Under the Shipping Partner's Policies & Terms & Conditions .

Exchanges

Exchange Is Possible Only Under The Following 2 Conditions :

If Your Claim Qualifies for any of the Above - The fastest way to ensure you get what you want is to return the item you have , and once the return is accepted, make a separate purchase for the new item Of Same Worth or Pay The Extra Amount If You Choose For Any Product Above the worth of your purchased Product . 

Refunds
We will inspect the issue Raised and let you know if qualifies for a refund  or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too .